Pinnacle 21 Subprocessors

Current as of April 12, 2022

Third Party Service/Vendor Purpose Website
Amplitude  Product analytics https://amplitude.com/
Atlassian  Customer service and bug tracking https://www.atlassian.com/
AWS Amazon  Cloud hosting https://aws.amazon.com/
Box  File sharing and storage https://www.box.com/
Datadog Operational monitoring and analytics https://www.datadoghq.com/
FullStory  Customer experience tracking https://www.fullstory.com/
Google Analytics Website analytics https://analytics.google.com/
GoToWebinar Webinars https://www.gotomeeting.com/webinar/
Intercom  In-app help and customer communication https://www.intercom.com/
Logshero Ltd. Operational monitoring and analytics https://logz.io/
MailChimp Email marketing https://mailchimp.com/
Microsoft Office 365  Email service and document management https://www.office.com/
QuickBooks  Customer invoicing and financial reporting https://quickbooks.intuit.com/
RingCentral  Support call routing https://www.ringcentral.com/
Salesforce  Customer relationship management https://www.salesforce.com/
Segment Product usage metrics https://segment.com/
Slack  Internal company communications https://slack.com/
SurveyMonkey  Customer surveying https://www.surveymonkey.com/
Threat Stack Intrusion detection monitoring https://www.threatstack.com/
WebEx  Video conferencing and online meetings https://www.webex.com/
Wistia Secure hosting for user training videos https://wistia.com/
Wufoo Receipt of inbound inquiries from contact form leads https://www.wufoo.com/

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