Pinnacle 21 Subprocessors

Current as of February 1, 2019 

Third Party Service/Vendor Purpose Website
Amplitude  Product analytics https://amplitude.com/
Atlassian  Customer service and bug tracking https://www.atlassian.com/
AWS Amazon  Cloud hosting https://aws.amazon.com/
Box  File sharing and storage https://www.box.com/
ChurnZero Customer journey analysis and customer communication https://churnzero.net/
Datadog Operational monitoring and analytics https://www.datadoghq.com/
FullStory  Customer experience tracking https://www.fullstory.com/
Google Analytics Website analytics https://analytics.google.com/
Google G Suite Email service and document management https://gsuite.google.com/
GoToWebinar Webinars https://www.gotomeeting.com/webinar/
Hull.io  Customer relationship management https://www.hull.io/
Intercom  In-app help and customer communication https://www.intercom.com/
MailChimp Email marketing https://mailchimp.com/
Microsoft Office 365  Email service and document management https://www.office.com/
QuickBooks  Customer invoicing and financial reporting https://quickbooks.intuit.com/
RingCentral  Support call routing https://www.ringcentral.com/
Salesforce  Customer relationship management https://www.salesforce.com/
SCORM Cloud  Customer online training https://rusticisoftware.com/products/scorm-cloud/
Segment Product analytics https://segment.com/
Slack  Internal communication https://slack.com/
SurveyMonkey  Customer surveying https://www.surveymonkey.com/
Threat Stack Intrusion detection monitoring https://www.threatstack.com/
WebEx  Video conferencing and online meetings https://www.webex.com/
Wufoo Form builder and lead capture https://www.wufoo.com/