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Installation on second computer

j Jozef
 on September 2, 2019

 

Today, I tried to install Pinnacle21 Validator on a notebook computer as a second installation (for demos at customers).
It looks as my username/password is refused during installation (tried at least 10 times). On my main computer the combination works without problems.

Can it be that one needs a separate Pinnacle21 ID for each separate installation?

Forums: Troubleshooting and Problems

Philipp
on September 3, 2019
P21

Hi Jozef,

Could you please clarify, what kind of error do you get? Is it telling about wrong login-password combination? 

It should be totally possible to use the same active Pinnacle ID in your second computer, as long as it has Internet access.

For example, I am using the same Pinnacle ID across Windows and Mac installations of Community 3.0.1. 

Thanks,

Philipp

j Jozef
on September 4, 2019

Thanks Philipp!
Yes, it said wrong username/password.
I will try again today. Maybe I indeed did something wrong several times ...

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