c Colleen
on

 

When trying to validate a PC, POOLDEF, and PP domain, Pinnacle displays this error message that the validation cannot be conducted:

Screenshot of Pinnacle 21 Error

I am trying to validate using SEND IG 3.1, and the 2019-09-27 CT. The file paths needed to be crossed out in the image to maintain client confidentiality. 

Forums: Troubleshooting and Problems

Philipp
on February 3, 2020

Hi Colleen,

Could you please check your data files? One of them might have no header or missing some column name, that is the most common reason for this error. 

Thanks,

Philipp

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