f fabio


Hi, I'm new of Pinnacle 21 and I've a problem : when I launch the program for validation everything seems going well but in the report appears

No internet connection

Reconnect to get the latest updates, configs, and notifications.

Why? my PC is regularly connected to LAN ...

could you please help me?

Many thanks


Forums: Troubleshooting and Problems

on February 28, 2022

Hi Fabio, 

Most likely it's due to network firewall settings in your organization. Please search forum for similar topics. Unfortunately, it's quite common issue.

Kind Regards,

f fabio
on March 1, 2022



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