j Jeroen
on

 

We are getting the following error on windows 11 machine, the exact same config works fine on Windows 10:

at net.pinnacle21.oce.utils.ProcessUtils.startFromCommandLine(ProcessUtils.java:137) ~[p21-client-1.0.6.jar:1.0.6]
at net.pinnacle21.oce.Main.main(Main.java:16) ~[p21-client-1.0.6.jar:1.0.6]
10/27/2022 13:20:03  WorkFlowController: Caused by: java.lang.IllegalStateException: Unmapped relationship: 7
at com.sun.jna.platform.win32.WinNT$SYSTEM_LOGICAL_PROCESSOR_INFORMATION_EX.fromPointer(WinNT.java:2999) ~[p21-client-1.0.6.jar:1.0.6]
at com.sun.jna.platform.win32.Kernel32Util.getLogicalProcessorInformationEx(Kernel32Util.java:715) ~[p21-client-1.0.6.jar:1.0.6]
at oshi.driver.windows.LogicalProcessorInformation.getLogicalProcessorInformationEx(LogicalProcessorInformation.java:61) ~[p21-client-1.0.6.jar:1.0.6]
at oshi.hardware.platform.windows.WindowsCentralProcessor.initProcessorCounts(WindowsCentralProcessor.java:158) ~[p21-client-1.0.6.jar:1.0.6]
at oshi.hardware.common.AbstractCentralProcessor.<init>(AbstractCentralProcessor.java:73) ~[p21-client-1.0.6.jar:1.0.6]
at oshi.hardware.platform.windows.WindowsCentralProcessor.<init>(WindowsCentralProcessor.java:69) ~[p21-client-1.0.6.jar:1.0.6]
at oshi.hardware.platform.windows.WindowsHardwareAbstractionLayer.createProcessor(WindowsHardwareAbstractionLayer.java:60) ~[p21-client-1.0.6.jar:1.0.6]
at oshi.util.Memoizer$1.get(Memoizer.java:87) ~[p21-client-1.0.6.jar:1.0.6]
at oshi.hardware.common.AbstractHardwareAbstractionLayer.getProcessor(AbstractHardwareAbstractionLayer.java:68) ~[p21-client-1.0.6.jar:1.0.6]
at net.bootstrap.core.utils.OSUtils.getProcessorCount(OSUtils.java:107) ~[p21-client-1.0.6.jar:1.0.6]
at net.pinnacle21.oce.model.input.CommandLine.getNumberOfThreads(CommandLine.java:535) ~[p21-client-1.0.6.jar:1.0.6]
at net.pinnacle21.oce.model.input.ParseResults.getConfig(ParseResults.java:108) ~[p21-client-1.0.6.jar:1.0.6]
at net.pinnacle21.oce.model.input.ParseResults.parseArgs(ParseResults.java:62) ~[p21-client-1.0.6.jar:1.0.6]
at net.pinnacle21.oce.utils.InputUtils.from(InputUtils.java:51) ~[p21-client-1.0.6.jar:1.0.6]
at net.pinnacle21.oce.utils.ProcessUtils.start(ProcessUtils.java:161) ~[p21-client-1.0.6.jar:1.0.6]
at net.pinnacle21.oce.utils.ProcessUtils.startFromCommandLine(ProcessUtils.java:149) ~[p21-client-1.0.6.jar:1.0.6]
at net.pinnacle21.oce.utils.ProcessUtils.startFromCommandLine(ProcessUtils.java:118) ~[p21-client-1.0.6.jar:1.0.6]
... 1 common frames omitted

If we search the errors it seems there is a bug in oshi that causes this, is there any workaround available?

 

Forums: Troubleshooting and Problems

Matt
on October 31, 2022

Hello Jeroen,

 

Thank you for including a snippet of the logging. Could you please attach the full log file for further review? You can also email us at community@pinnacle21.com.

 

Kind regards,

Matt

Matt
on November 2, 2022

Hello Jeroen,

 

During discussions with our internal team, we were able to reproduce the behavior with running on Windows 11 and are evaluating it. I will follow up with more information when able.

k Kris
on January 24, 2023

Hi,

I was wondering if a solution for this has been determined?

 

 

k Kris
on April 14, 2023

Hi, just wanted to check in again and see if there's an update on this one? Thanks.

j Jonathan
on April 14, 2023

Is there any news with the Windows 11 compatibility? Thank you.

Matt
on April 17, 2023

Hello,

 

We expect this issue with Windows 11 compatibility to be resolved in our upcoming Community release which does not have a release date yet. 

 

Kind regards,

Matt

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